Avtara – Privacy Policy
At Avtara, we value and respect your privacy. We are committed to protecting the confidentiality of your personal information and ensuring transparency in how we collect, use, and safeguard data. This Privacy Policy explains how we handle personal information obtained directly from you, from third parties, or through your use of our website and services.
By using our website or services, you acknowledge and consent to the terms outlined in this policy.
Avtara is registered in Saint Lucia under the name Avtara Global Ltd.
Registered Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.
Physical Address: Office No. 13, Sea Grape Avenue, Rodney Bay, Gros-Islet, Saint Lucia.
Contact Email: support@avtaraglobal.com
Data Collection
To provide you with our services and maintain a high standard of operations, we collect specific personal information. This may occur during registration for a demo or live account or when engaging with us as a client.
We collect personal and financial information, including but not limited to identification documents, proof of residency (e.g., utility bills or bank statements), and corporate documents for business accounts. This information helps us assess your financial profile, fulfill legal obligations, and provide personalized services.
Even after the business relationship ends, we are required to retain your personal data for a minimum of five years, as per regulatory requirements.
Use of Personal Information
Your personal data is used to deliver secure and compliant services, and includes purposes such as:
Verifying your identity and eligibility to use our products
Managing your account and processing transactions
Communicating updates, confirmations, and post-transaction details
Improving our website and tailoring our services to your needs
Conducting statistical analysis for better future offerings
We do not use your information for any purposes beyond those outlined in this policy without your consent.
Cookies and Tracking Technologies
Avtara uses cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These tools help us understand user behavior, preferences, and how you interact with our content.
Cookies do not contain personally identifiable information and are never shared with third parties. You can control cookie usage through your browser settings. Please note, however, that disabling cookies may affect the functionality of certain features on our website.
Data Security
We implement advanced security measures to protect your personal information. All sensitive data transmissions are encrypted using SSL (Secure Socket Layer) technology.
Your account credentials (including User ID and password) are confidential and only accessible to authorized personnel. However, maintaining the confidentiality of your login information is also your responsibility, and we advise you never to share it.
Disclosure of Information
We do not share your personal data with third parties, except in the following cases:
When required by law or regulation
To comply with court orders or legal investigations
To protect our rights or enforce our terms
With your explicit consent
Disclosures are made only on a need-to-know basis, and we take care to notify parties of the confidential nature of the data shared.
Your Rights
You have the right to:
Access and update your personal data
Request correction or deletion of your information
Opt out of receiving promotional materials
Submit inquiries regarding the processing of your data
To exercise these rights, please contact us at support@avtaraglobal.com. We aim to respond to requests within a reasonable timeframe, typically within one week. In some cases, a small administrative fee may apply for repetitive or excessive requests.
Please note that some information may be retained in our systems to comply with legal obligations or for legitimate business reasons, even after deletion requests.
Policy Updates
We reserve the right to modify or update this Privacy Policy at any time. All changes will be posted on this page and are effective upon publication. Continued use of our website or services after updates constitutes acceptance of the revised terms.
Legal Disclaimer
We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations or protect our rights. While we strive to safeguard your data, we are not liable for unauthorized access resulting from misuse or misplacement of login credentials or third-party tracking tools not under our control.